Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh kepuasan experential marketing terhadap loyalitas konsumen di Sushu Tei Surabaya
Author
Gani, Michael Setiawan
Additional Author(s)
Djafar, Ignatius Edgar
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010500/MAN/2015
Subject(s)
CONSUMERS-RESEARCH
MARKETING-MANAGEMENT
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix: p. 54 - 76
. Bibliography: p. 52 - 53.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 76 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00964/15
(T) MAN 33-0500
-
Unavailable : Removed
Similar Collection
by author or subject
Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya
Analisa hubungan experiential marketing kepuasan pelanggan dan loyalitas pelanggan Starbucks Coffee di Surabaya Townsquare
Persepsi mahasiswa progrram Manajemen Perhotelan Universitas Kristen Petra angkatan 1996, 1997, dan 1998 terhadap tingkat kualitas pelayanan dosen
Pengaruh marketing mix dan brand image terhadap customer satisfaction customer loyalty di restoran X Surabaya
Analisis pengaruh iklan televisi terhadap purchase intention produk Honda Beat ESP dengan endorser sebagai variabel moderating
Analisa hubungan dan pengaruh antara retail mix dengan customer loyalty melalui perceived value di The Grand Palace Department Store Surabaya
Penentuan faktor yang mempengaruhi loyalitas pelanggan pada sebuah kartu GSM
Evaluasi persepsi konsumen terhadap service quality taksi zebra dan taksi silver