Complain topedia - the art of complaint handling : keluhan tamu yang sering terjadi di hotel dan kunci solusinya Ed.1

Author

• Cholil, Mohammad

Additional Author(s)

• Soenarno, Adi

Publisher

Yogjakarta: C.V Andi Offset, 2014

Language

Indonesian

ISBN

9799792942798

Series

Subject(s)

• HOTEL MANAGEMENT
• CONSUMER SATISFACTION

Notes

. Bibliography: p.182.

Abstract

-

Physical Dimension

Number of Page(s)

xvi, 184p.

Dimension

23 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01785/19	647.94 Cho C	Library - 7th Floor	Available