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Pengaruh penerapan customer relationship management terhadap loyalitas pelanggan pada ud sumaboyo di surabaya
Author
Sutanti, Yenny
Additional Author(s)
Budi, Evelyn Novianti
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011862/MAN/2005
Subject(s)
CUSTOMER RELATIONS
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xi, 114 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03014/05
(T) - 658.8343 Sut P
-
Unavailable : Removed
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