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Analisis pengaruh service quality perusahaan Cathay Pacific Cargo terhadap kepuasan pada freight forwarder selaku pengguna jasa kargo udara

Author
  • Thomas, Christy Nicholas
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010323/MAN/2018
Subject(s)
  • CONSUMER SATISFACTION
  • FREIGHT AND FREIGHTAGE
  • FREIGHT FORWARDERS
Notes
  • Appendix: p. 67-92
. Bibliography: p. 64-66.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 92 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02590/18MAN 35-323Library - 8th FloorAvailable

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