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Analisa pengaruh kualitas layanan terhadap kepuasan konsumen di bioskop XXI Tunjungan Plaza Surabaya

Author
  • Hadi S, Oktaviani
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010292/MAN/2011
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
  • CUSTOMER SERVICE
Notes
  • Appendix: p. 71 - 103
Bibliography: p. 68 - 70
Abstract
-
Physical Dimension
Number of Page(s)
xi, 103 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01290/12(T) 658.8342 Had A-Unavailable : Removed

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