Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Author
Christie, Evelina
Additional Author(s)
Chandra, Sherly Limantoro
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010093/MAN/2011
Subject(s)
CONSUMERS-RESEARCH
RETAIL TRADE-MANAGEMENT
TOURIST TRADE-CUSTOMER SERVICES
TOURIST TRADE
CONSUMER SATISFACTION
Notes
Appendix : p. 82 - 122
Bibliography : p. 80 - 81
Abstract
-
Physical Dimension
Number of Page(s)
xv, 122 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03333/11
(T) 338.4791 Chr A
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Analysis of the customers' preferences in determining a suitable menu for river side oriental cuisine restaurant
A survey of Surabaya viewers response toward TV-shopping
Analisa preferensi mahasiswi Universitas Kristen Petra terhadap produk dan harga alas kaki
Analisis faktor-faktor yang mempengaruhi pengambilan keputusan konsumen dalam pembelian lampu gantung
Analisa service recovery terhadap kepuasan konsumen di hotel "X"
Hubungan antara persepsi konsumen di Pondok Tjandra, mengenai merek, harga, dan tekstur roti dengan minat beli konsumen terhadap sari roti
Analisa variabel-variabel dari marketing mix yang mempengaruhi perilaku konsumen dalam memilih apartemen Metropolis sebagai tempat tinggal