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Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Author
Christie, Evelina
Additional Author(s)
Chandra, Sherly Limantoro
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010093/MAN/2011
Subject(s)
CONSUMERS-RESEARCH
RETAIL TRADE-MANAGEMENT
TOURIST TRADE-CUSTOMER SERVICES
TOURIST TRADE
CONSUMER SATISFACTION
Notes
Appendix : p. 82 - 122
Bibliography : p. 80 - 81
Abstract
-
Physical Dimension
Number of Page(s)
xv, 122 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03333/11
(T) 338.4791 Chr A
-
Unavailable : Removed
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