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The analysis of handling complaint to keep customers' satisfaction in Bouvigne Paradijs Restaurant

Author
  • So, Lie Chen
Additional Author(s)
  • Setiawati, Anita
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 206
Language
English
ISBN
-
Series
Tugas Akhir No.02010285/HTL/2006
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 43 - 49
Bibliography: p. 41 - 42
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 49 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.05598/06(T) - 658.834 SoL ALibrary - 8th FloorUnavailable : Removed

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