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Analisis kepuasan dan loyalitas konsumen ponsel merek sony ericsson di Surabaya
Author
Setiawan, Agus
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010134/PMR/2008
Subject(s)
CUSTOMER LOYALTY
BRAND LOYALTY
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
Notes
Appendix: p. 48 - 87
Bibliography: p. 47
Abstract
-
Physical Dimension
Number of Page(s)
x, 87 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04384/08
(T) - 658.8343 Set A
Library - 8th Floor
Unavailable : Removed
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