Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah

Author
  • Santoso, Steven Adrian
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020283/MAN/2011
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING RESEARCH
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 97 - 124
Bibliography: p. 94 - 96
Abstract
-
Physical Dimension
Number of Page(s)
xv, 124 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01656/12(T) 658.834 San A-Available

Similar Collection

by author or subject
Aplikasi praktis riset pemasaran
Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya
Analisa pengaruh hedonic motives terhadap behavior loyalty dengan overall satisfaction sebagai variael interfening
Strategi pemasaran surat kabar berbahasa Mandarin di Surabaya (studi kasus harian Guo Ji Ri Bao)
On target the book on marketing plans
Pengaruh sales promotion, personal selling, dan advertising terhadap nilai penjualan rumah di Taman Intan Nginden dan Ready Kota Damai dari Ready Group
30 menit... memasarkan diri sendiri
Analisis kepuasan dan image pengguna telepon seluler samsung di Surabaya