Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Field service management : an integrated approach to increasing customer satisfaction
Author
Hill, Arthur V.
Additional Author(s)
-
Publisher
Homewood, Illinois: 1992
Language
English
ISBN
155623547X
Series
The Business One Irwin/APICS library of integrated resource management
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE
CUSTOMER SERVICE-DATA PROCESSING
Notes
-
Abstract
Bibliography: p. 181-184
Physical Dimension
Number of Page(s)
xvi, 196 p.
Dimension
24 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00053/94
658.812 Hil F
-
Available
Similar Collection
by author or subject
The innovator's solution
Pengaruh collaboration terhadap customer satisfaction melalui operational logistics service quality dan relational logistics service quality di pesona JNE
Analisa perbedaan kepuasan mahasiswa terhadap kualitas pendidikan di Universitas Kristen Petra dan Universitas Ciputra
Pengaruh kompetensi, informasi, karyawan dan bukti fisik terhadap kepuasan dan loyalitas konsumen pada Zangrandi di Surabaya
Analisa pengaruh retail service quality terhadap customer satisfaction di Transmart Carrefour Rungkut Surabaya
Analisa pengaruh service quality dan customer relationship management terhadap loyalitas pelanggan Pondok Tjandra Indah Sports Club
Pengaruh citra merek terhadap kepuasan pelanggan dan niat loyalitas pelanggan dalam konteks jaringan Supermarket Superindo Surabaya
Analisa pengaruh faktor-faktor service quality terhadap customer satisfaction di Restoran Mr. Pancake Surabaya