Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Field service management : an integrated approach to increasing customer satisfaction

Author
  • Hill, Arthur V.
Additional Author(s)
-
Publisher
Homewood, Illinois: 1992
Language
English
ISBN
155623547X
Series
The Business One Irwin/APICS library of integrated resource management
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE
  • CUSTOMER SERVICE-DATA PROCESSING
Notes
-
Abstract
Bibliography: p. 181-184
Physical Dimension
Number of Page(s)
xvi, 196 p.
Dimension
24 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00053/94658.812 Hil F-Available

Similar Collection

by author or subject
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya
Pengaruh organizational citizenship behaviour terhadap kinerja karyawan yang membentuk kepuasan konsumen PT. Siantar Top di Surabaya
Organizational behavior
Analisis pengaruh service quality dan brand image terhadap customer satisfaction dan customer loyalty pada Coffee Toffee di Surabaya
Analisa dampak kepuasan kerja karyawan terhadap kualitas layanan kepada konsumen pada toserba baru Wonogiri
Analisis kepuasan konsumen terhadap pelayanan dan fasilitas yang diperoleh di Perumahan Taman Permata Indah Sepanjang
Kepuasan konsumen atas kualitas pelayanan Education First Language Travel di Surabaya
Analisa hubungan kualitas pelayanan dan citra polisi lalu lintas terhadap tingkat kepuasan dan kepercayaan warga kota pemilik SIM kendaraan bermotor di Surabaya