Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Field service management : an integrated approach to increasing customer satisfaction

Author
  • Hill, Arthur V.
Additional Author(s)
-
Publisher
Homewood, Illinois: 1992
Language
English
ISBN
155623547X
Series
The Business One Irwin/APICS library of integrated resource management
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE
  • CUSTOMER SERVICE-DATA PROCESSING
Notes
-
Abstract
Bibliography: p. 181-184
Physical Dimension
Number of Page(s)
xvi, 196 p.
Dimension
24 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00053/94658.812 Hil F-Available

Similar Collection

by author or subject
Analisa hubungan experiential marketing kepuasan pelanggan dan loyalitas pelanggan Starbucks Coffee di Surabaya Townsquare
Analisa tingkat kepentingan dan kepuasan tenant pada zoning fashion berdasarkan kinerja atribut-atribut City of Tomorrow
Analisa perilaku dan tingkat kepuasan penghuni ruko komplek manyar mega indah plaza Surabaya
Analisis pengaruh consumer relationship proneness terhadap behavioural intentions dengan kepuasan sebagai variabel mediasi pada konsumen coffee house di Surabaya Town Square
Working atmosphere analysis psychological effect of working atmosphere towards working performance and customer satisfaction in Peking Restaurant
Analisa pengaruh service quality, food quality, dan price terhadap kepuasan pelanggan di restoran Yung Ho Surabaya
Analisa service recovery terhadap kegagalan jasa yang terjadi pada industri penerbangan Indonesia
Measuring customer satisfaction : gaining customer relationship strategy