Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Field service management : an integrated approach to increasing customer satisfaction
Author
Hill, Arthur V.
Additional Author(s)
-
Publisher
Homewood, Illinois: 1992
Language
English
ISBN
155623547X
Series
The Business One Irwin/APICS library of integrated resource management
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE
CUSTOMER SERVICE-DATA PROCESSING
Notes
-
Abstract
Bibliography: p. 181-184
Physical Dimension
Number of Page(s)
xvi, 196 p.
Dimension
24 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00053/94
658.812 Hil F
-
Available
Similar Collection
by author or subject
Analisa tingkat loyalitas customer PT Pos Indonesia ditinjau dari kepuasan dan kepercayaan (dengan switching barriers sebagai variabel moderating)
Analisa kepuasan customer di United Fashion Outlet (UFO)
Analisis pengaruh brand image terhadap loyalitas dengan kepuasan sebagai mediasi pada konsumen McDonald's
How to create outstanding service
Analisa pengukuran pengalaman, suasana hati dan kepuasan pengunjung dalam obyek wisata di Surabaya: studi kasus museum rokok House of Sampoerna Surabaya
Pengaruh logistics service quality terhadap customer satisfaction cat emco PT Satriakarya Adiyudha (PT Skay)
Pelayanan pelanggan yang bermutu
Pengaruh store atmosphere dan service quality terhadap customer satisfaction pada Qen-Di Garden Resto dan Grill Sidoarjo