Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Field service management : an integrated approach to increasing customer satisfaction

Author
  • Hill, Arthur V.
Additional Author(s)
-
Publisher
Homewood, Illinois: 1992
Language
English
ISBN
155623547X
Series
The Business One Irwin/APICS library of integrated resource management
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE
  • CUSTOMER SERVICE-DATA PROCESSING
Notes
-
Abstract
Bibliography: p. 181-184
Physical Dimension
Number of Page(s)
xvi, 196 p.
Dimension
24 cm
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00053/94658.812 Hil F-Available

Similar Collection

by author or subject
Analisa perilaku dan kepuasan mahasiswa dalam memanfaatkan fasilitas internet di Universitas Kristen Petra (studi kasus terhadap 390 anggota Petra Net)
Analisis pengaruh faktor kualitas produk, kualitas layanan, harga, situasi dan personal terhadap kepuasan konsumen pada tempat-tempat makan di bandara Juanda Surabaya
Pengaruh perilaku pengunjung non-target market terhadap brand image royal plaza Surabaya
Kualitas jasa sistem informasi dan kepuasan para pengguna sistem informasi
Perbedaan kualitas layanan anatar restoran Inasuki Shabu-Shabu dan restoran Kafe Trumps di Surabaya
Fungsi public relations yang dilakukan oleh customer service PT. Nexcomindo Technology
Analisa pengaruh kualitas layanan terhadap keputusan pelanggan Starbucks Coffee Galaxy Mall Surabaya
Pengaruh kepercayaan dan motivasi terhadap kepuasan orang tua siswa SMA Kristen Petra 1 Surabaya