Analisa pengaruh service quality dan customer relationship management terhadap loyalitas pelanggan Pondok Tjandra Indah Sports Club

Author

• Anggraini, Anastasia

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020321/MAN/2012

Subject(s)

• CUSTOMER SERVICE
• MARKETING-MANAGEMENT
• CUSTOMER RELATIONS
• CUSTOMER LOYALTY

Notes

• Appendix : p. 78 - 123

Bibliography : p. 76 - 77

Abstract

-

Physical Dimension

Number of Page(s)

xv, 123 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04045/12	(T) 658.812 Ang A	-	Unavailable : Removed