Analisa pengaruh kepuasan financial benefit, social benefit, dan structural ties membership card terhadap loyalitas pelanggan hotel bintang 3 di Surabaya

Author

• Chandra, Jeanita Maris

Additional Author(s)

• Santoso, Clarina Jane

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010579/MAN/2016

Subject(s)

• CUSTOMER RELATIONS
• HOTELS-MANAGEMENT
• HOTELS-CONSUMER SATISFACTION
• CUSTOMER RELATIONS-MANAGEMENT

Notes

• Appendix: p. 62-100

. Bibliography: p. 59-61.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 100 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00810/16	(T) MAN 33-0579	Library - 8th Floor	Unavailable : Removed