Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh citra merek terhadap kepuasan pelanggan dan niat loyalitas pelanggan dalam konteks jaringan Supermarket Superindo Surabaya
Author
Wibisono, Julian
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020605/MAN/2017
Subject(s)
MARKETING-MANAGEMENT
MARKETING RESEARCH
CUSTOMER LOYALTY
CONSUMER SATISFACTION
BRAND IMAGE
Notes
Appendix: p. 57-88
. Bibliography: p. 53-56 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 88 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02422/17
(T) MAN 36-0605
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Peranan inovasi produk terhadap keunggulan bersaing (studi kasus pada PT. ABC)
Pengaruh iklan tv ardiles versi lebaran 2014 terhadap brand trust dan purchase intention
Integrasi customer value dan customer relationship management performance Universitas Kristen Petra ditinjau dari perspektif mahasiswa
Pembentukan loyalitas private brand melalui kepuasan dan kepercayaan dengan retail image sebagai mediasinya (studi kasus Giant Hypermarket-Maspion Square)
Predicting market success
Analisa pengaruh price, service quality, dan corporate image terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening konsumen Ipo Korean Cafe dan Restaurant Surabaya
Peranan perceived value, customer satisfaction, dan customer trust dalam menciptakan customer loyalty pada maskapi penerbangan Royal Brunei airlines
Pengaruh relationship marketing dan brand equity terhadap customer value pada hotel Sheraton di Surabaya