Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh service quality dan customer satisfaction terhadap customer loyalty di Prambanan Auto Service Surabaya

Author
  • Sugiarto, Ivan
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020691/MAN/2018
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 43-64
. Bibliography: p. 40-42.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 64 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01214/19MAN 36-0691 ALibrary - 8th FloorAvailable

Similar Collection

by author or subject
Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya
Analisa perbedaan persepsi konsumen pasca rebranding Penang Village menjadi Penang's House serta dampaknya terhadap loyalitas konsumen
Mengukur kepuasan pelanggan
Pengaruh kualitas layanan valet parking terhadap kepuasan pelanggan prime steak restoran
Optimalisasi service quality sekolah dalam menumbuhkan kepuasan pelanggan Sekolah Galuh Handayani
Peningkatan kualitas layanan paket ayo belajar di kebun binatang Surabaya dengan menggunakan metode servqual dan quality function deployment
Pengaruh kepuasan pelanggan atas penanganan keluhan terhadap minat beli ulang pelanggan hartono elektronik di bukit darmo boulevard Surabaya
Persepsi konsumen terhadap membership card dan pengaruhnya terhadap loyalitas konsumen di Narita Hotel Surabaya