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Analisa pengaruh kualitas pelayanan tour leader terhadap kepuasan dan loyalitas pelanggan...
Author
Chandra, Martha Lidyawati
Additional Author(s)
Soetherio, Wendy
Publisher
Surabaya: Program Pendidikan Kepariwisataan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010160/MAN/2013
Subject(s)
CONSUMERS-RESEARCH
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix: p. 63-84
. Bibliography: p. 58-62 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 84 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02891/13
(T) 658.8343 Cha A
Library - 8th Floor
Unavailable : Removed
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