Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh retail service quality terhadap customer satisfaction di Transmart Carrefour Rungkut Surabaya

Author
  • Juanda, Oscar Adam
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2019
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020716/MAN/2019
Subject(s)
  • CONSUMER SATISFACTION
  • STORES, RETAIL
Notes
  • Appendix: p. 73-102
. Bibliography: p. 69-72.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 102 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01208/19Sem MAN 36-0716 ALibrary - 8th FloorAvailable

Similar Collection

by author or subject
Analisa kepuasan pelanggan terhadap penanganan keluhan di Pavilion Restaurant JW Marriott Surabaya
The Factors which are influencing customer satisfaction in the field of wine consumption in Dynasty Restaurant and De Kelderhof Restaurant and Brasserie
Pengaruh retail service quality terhadap minat berkunjung ulang melalui perceived quality dan customer satisfaction terhadap Mall Tunjungan Plaza 3 Surabaya
Analisa perbandingan human resource, merchandise, dan harga antara Alfamart dan Indomaret berdasarkan persepsi konsumen di Surabaya
The analysis of handling complaint to keep customers' satisfaction in Bouvigne Paradijs Restaurant
Analisa pegaruh brand, packaging dan labeling terhadap keputusan pembelian produk 'Igor's Pastry' Surabaya
Rancangan peningkatan kepuasan konsuman di supermaket "x" dengan metode quality function deployment
Analisis penilaian konsumen pada dampak persaingan tarif terhadap strategi pemasaran melalui penetapan harga di perusahaan penerbangan swasta