Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Peranan kepuasan, kepercayaan, dan komitmen dalam membangun customer relationship di pt indomobil prima niaga surabaya
Author
Wijaya, Fenny Herawati
Additional Author(s)
Tenggana, Nathania Devina
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011902/MAN/2005
Subject(s)
CONSUMER SATISFACTION
CUSTOMER RELATIONS
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xii, 126 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03152/05
(T) - 658.8343 Wij P
-
Unavailable : Removed
Similar Collection
by author or subject
Satisfaction
Analisa pengaruh experiential marketing terhadap costumer satisfaction dan costumer loyalty The Light Cup di Surabaya Town Square
Analisa pengaruh perceived quality of product, perceived service, perceived value, dan customer expectation terhadap kepuasan konsumen lem pvc di Surabaya
Pengaruh service quality terhadap customer satisfication English First Surabaya Town Square
Analisa value creation pada perguruan tinggi swasta di Surabaya berdasarkan persepsi mahasiswa jurusan akutansi
Analisa pengaruh relationship marketing terhadap kepuasan konsumen di Moi Garden Hakka Chinese Restaurant
Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya
Analisa hubungan kepuasan dengan kesetiaan pelanggan (studi kasus 70 pelanggan restoran the prime steak & ribs di Surabaya)