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Pengaruh kepuasan pelanggan terhadap kinerja keuangan melalui loyalitas pelanggan sebagai variabel intervening pada berbagai sektor perusahaan di Indonesia

Author
  • Prakarsa, Lisa Maritseda
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Akuntansi Program Akuntansi Bisnis UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010781/AKT2016
Subject(s)
  • CORPORATIONS--FINANCE
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 64-88
. Bibliography: p. 58-63.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 88 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01024/16(T) AKT 0781Library - 8th FloorUnavailable : Removed

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