Pengaruh e-service quality, e-satisfaction, e-trust terhadap e-loyalty pada Lazada

Author

• Wiyono, Ferry

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Magister Manajemen UK Petra, 2018

Language

Indonesian

ISBN

-

Series

Tesis No. 03020179/MM/2018

Subject(s)

• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• CUSTOMER LOYALTY

Notes

• Appendix: p. 69-80

. Bibliography: p. 65-68 .

Abstract

-

Physical Dimension

Number of Page(s)

xi, 80 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01361/18	(T2) MM 0179	Library - 8th Floor	Available