Pengaruh service quality, perceived value, dan customer satisfaction terhadap customer loyalty pada salon Johnny Andrean di Surabaya

Author

• Setiadi, Franky

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Magister Manajemen UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Tesis No. 03020115/MM/2016

Subject(s)

• MARKETING-MANAGEMENT
• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• CUSTOMER LOYALTY

Notes

• Appendix: p. 102-116

. Bibliography: p. 95-100 .

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 116 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02466/16	(T2) MM 0115	Library - 8th Floor	Unavailable : Removed