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Analisis pengaruh brand image terhadap loyalitas dengan kepuasan sebagai mediasi pada konsumen McDonald's
Author
Tan, LucyTaniaji
Additional Author(s)
Puspitasari, Ruth Natalia Made
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010300/MAN/2012
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
RESTAURANT MANAGEMENT
Notes
Appendix : p. 68 - 92
Bibliography : p. 65 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 92 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02847/12
(T) 658.8343 Tan A
-
Unavailable : Removed
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