Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh brand image terhadap loyalitas dengan kepuasan sebagai mediasi pada konsumen McDonald's

Author
  • Tan, LucyTaniaji
Additional Author(s)
  • Puspitasari, Ruth Natalia Made
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010300/MAN/2012
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • RESTAURANT MANAGEMENT
Notes
  • Appendix : p. 68 - 92
Bibliography : p. 65 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 92 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02847/12(T) 658.8343 Tan A-Unavailable : Removed

Similar Collection

by author or subject
Emotion marketing
Analisa service recovery terhadap kepuasan konsumen di hotel "X"
Pengaruh perceived value, kepercayaan dan kepuasan pelanggan terhadap loyalitas pelanggan pada bisnis e-commerce
Konsumen dan pelayanan prima
Pengaruh kualitas layanan pada layanan antar oleh restoran di Surabaya terhadap kepuasan konsumen
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
The impact of team work performance towards the employee productivity in Hu's Garden Restaurant (Enschede Netherlands)
Analisa pengaruh relationship marketing terhadap kepuasan konsumen di Moi Garden Hakka Chinese Restaurant