Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh brand image terhadap loyalitas dengan kepuasan sebagai mediasi pada konsumen McDonald's

Author
  • Tan, LucyTaniaji
Additional Author(s)
  • Puspitasari, Ruth Natalia Made
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010300/MAN/2012
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • RESTAURANT MANAGEMENT
Notes
  • Appendix : p. 68 - 92
Bibliography : p. 65 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 92 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02847/12(T) 658.8343 Tan A-Unavailable : Removed

Similar Collection

by author or subject
Analisis pengaruh service quality dan customer satisfaction terhadap customer loyalty di Prambanan Auto Service Surabaya
Developing a better system for beverage inventory list in the oriental swan restaurant
Studi tingkatan loyalitas pengunjung Surabaya town square serta analisa hubungan pemilihan dengan daya tarik atas tenant mix dan event
Pengukuran kinerja Pusat Komputer Universitas Kristen Petra
Pengaruh physical distribution service quality (PDSQ) terhadap kepuasan dan loyalitas pelanggan PT Tentena Jaya Mandiri
Restaurant management
Analisis pengaruh kinerja wiraniaga dan sales promotion terhadap loyalitas outlet Mitra Prima Food Industry (PFI)
Analyzing the influence of employee satisfaction towards the employee working performance in restaurant cafe de veranda Amsterdam, the Neterlands