Analisis perceived value, customer trust, customer satisfaction, dan customer loyalty konsumen maskapai penerbangan Garuda Indonesia : studi kasus 110 konsumen Garuda Indonesia yang melakukan penerbangan dalam negeri dari Surabaya

Author

• Wijaya, Gabriel Ruth

Additional Author(s)

• Tania, Kristine

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas akhir No.35010022/MAN/2009

Subject(s)

• TOURISM-MARKETING
• TOURISM-MANAGEMENT
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix : p. 56 - 102

Bibliography : p. 54 - 55

Abstract

-

Physical Dimension

Number of Page(s)

xi, 102 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03735/09	(T) 338.47910688 Wij A	Library - 8th Floor	Unavailable : Removed