Pengaruh servqual terhadap overall satisfaction pada layanan retail online shopping

Author

• Jatmiko

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Pariwisata UK Petra, 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 35010141/MAN/2012

Subject(s)

• CONSUMER SATISFACTION
• TOURIST TRADE-RESEARCH
• ONLINE SHOPPING

Notes

• Appendix : p. 50 - 67

Bibliography : p. 48 - 49

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 67 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04021/12	(T) 658.8343 Jat P	Library - 8th Floor	Unavailable : Removed