Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa produk, bukti fisik, dan kualitas pelayanan terhadap kepuasan konsumen di Cafe Hare and Hatter Surabaya
Author
Irawan, Tan Vina Listiana
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010336/MAN//2012
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix : p. 59 - 79
Bibliography : p. 57 - 58
Abstract
-
Physical Dimension
Number of Page(s)
xii, 79 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04234/12
(T) 647.950688343 Ira A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh kualitas pelayanan rawat inap terhadap kepuasan pelanggan Rumah Sakit 'ATM Medika' Surabaya
Business process mapping workbook
Analisa persepsi pelanggan terhadap kualitas layanan coffee shop asing dan coffee shop lokal
Pengaruh kompetensi, informasi, karyawan dan bukti fisik terhadap kepuasan dan loyalitas konsumen pada Zangrandi di Surabaya
Analisa pengaruh perforance, features, reliability, conformance, dan perceived quality terhadap frekuensi pembelian produk Caffe Latte pada konsumen di Starbucks Coffee TP4 Surabaya
Analisa alokasi pengeluaran dana konsumsi mahasiswa UK Petra untuk education
The analysis of promotion to increase the sales volume at "restaurant and brasserie, de kelderhof" Amsterdam-the Netherlands
Analisa perbandingan produk dan kualitas pelayanan terhadap kepuasan dan loyalitas konsumen pada empat department store di Surabaya