Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa produk, bukti fisik, dan kualitas pelayanan terhadap kepuasan konsumen di Cafe Hare and Hatter Surabaya
Author
Irawan, Tan Vina Listiana
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010336/MAN//2012
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix : p. 59 - 79
Bibliography : p. 57 - 58
Abstract
-
Physical Dimension
Number of Page(s)
xii, 79 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04234/12
(T) 647.950688343 Ira A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisis persepsi konsumen terhadap komponen pembentuk kualitas program studi S1 (studi kasus: perbandingan antara program manajemen perhotelan Universitas Kristen Petra dan manajemen pariwisata...
Analisa proses komunikasi antara banquet sales dengan banquet operational di Ciputra Golf dan Klub Keluarga, Surabaya
Pengaruh faktor-faktor internal restoran terhadap perceived value konsumen di atria restocafe Solo
Analisis efektivitas iklan shampoo Pantene menggunakan consumer decision model (CDM) di Surabaya
Peran marketing public relations the prime bistro dalam mencapai kepuasan pelanggan
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia
Kebijakan bauran pemasaran terhadap efektifitas pemasaran pada restoran Hongkong noodle di Tunjungan Plasa II Surabaya
Improving the influence of relationship marketing concerning costumer loyalty in restaurant hotel Savelberg Voorburg