Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa persepsi pelanggan terhadap kualitas layanan coffee shop asing dan coffee shop lokal
Author
Lukman, Yeny
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010371/HTL/2008
Subject(s)
CONSUMERS-RESEARCH
COSTUMER SERVICE
CONSUMER SATISFACTION
Notes
Appendix: p. 115 - 150
Bibliography: p. 112 - 114
Abstract
-
Physical Dimension
Number of Page(s)
xxvi, 150 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00273/08
(T) - 658.8342 Luk A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Persepsi mahasiswa universitas Kristen Petra terhadap pelayanan dan fasilitas bank Lippo kantor kas Petra di Surabaya
Service first IV
The study of the relationship between service quality to customer satisfaction as Jayanata Beauty Clinic Centre Surabaya
Service, quality and satisfaction
Sensitivitas respon konsumen terhadap desain Karisma dan Karisma X
Dampak krisis ekonomi terhadap perilaku rumah tangga golongan ekonomi menengah atas di Surabaya
Pengaruh relationship marketing terhadap loyalitas pelanggan PT Mitra 10 Surabaya
Pengaruh bauran pemasaran terhadap kepuasan konsumen restoran Boncafe Manyar Surabaya