Analisa pengaruh kinerja layanan dan inovasi Samsat Surabaya terhadap kepuasan dan kepercayaan warga Kota Surabaya berkaitan dengan pembayaran PKB

Author

• Christopher. S

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36020070/MAN/2009

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION

Notes

• Appendix : p. 65 - 132

Bibliography : p. 63 - 64

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 132 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03885/09	(T) - 658.8342 Chr A	Library - 8th Floor	Unavailable : Removed