Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya

Author
  • Kosasih, Ronald Hendra
Additional Author(s)
  • Kurniawan, Alvine
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011913/MAN/2005
Subject(s)
  • CONSUMER SATISFACTION
  • RELATIONSHIP MARKETING
Notes
  • Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
x, 89 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01071/06(T) - 658.812 Kos A-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh service attributes terhadap overall satisfaction dan membership renewal intention member Knockout Boxing Camp Surabaya
Pengaruh kualitas pelayanan pre-departure cathay pacific di Surabaya terhadap kepuasan konsumen
Pengaruh service quality terhadap customer satisfaction di Coffee Bean Galaxy Mall Surabaya
Pengaruh service quality terhadap customer satisfaction membentuk customer loyalty di PT. Citra Mitra Anugerah
Pengaruh kualitas layanan self-service terhadap kepuasan konsumen di Restoran Genki Sushi Surabaya
Pengaruh beauty advisor pada interpersonal trust dan interpersonal emotion terhadap repurchase intention melalui brand satisfaction pada pelanggan Wardah Kosmetik di Surabaya
Crafting customer experience strategy
Analisa pengaruh kualitas layanan, lokasi, harga dan produk terhadap minat pembelian ulang turis lokal di "Tab Capsule Hotel" Surabaya