Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service first IV : the language of positive communication disc 4

Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2004
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04344/07DVD 658.812 Ser-IV-Unavailable : Lost

Similar Collection

by author or subject
Analisa destination image wisatawan nusantara terhadap kota Kupang dan sekitarnya sebagai destinasi wisata
Analisa ekspektasi generasi baby boomers, generasi X, dan generasi Y terhadap atribut hotel saat memilih hotel berbintang di Indonesia
中華麵食 = Chinese snacks
The behavioral and social sciences
Analisa kepuasan pemilik sekaligus penghuni rumah sederhana di perumahan Gempol Citra Asri
Pengaruh customer experience terhadap customer loyalty melalui customer satisfiction dan customer trust pada pelanggan bengkel auto 2000 di Surabaya
Pengaruh shopping attributes terhadap positive word of mouth melalui customer satisfaction pada wisatawan domestik yang berbelanja di tunjungan plaza Surabaya
Pergeseran loyalitas konsumen indomie di surabaya dengan dikeluarkannya produk mie sedaap