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Pengaruh kualitas layanan E-Commerce terhadap kepuasan dan loyalitas pelanggan CMA CGM cabang Surabaya

Author
  • Fransisca
Additional Author(s)
  • Dewi, Syera Navada
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010325/MAN/2018
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • ELECTRONIC COMMERCE--CUSTOMER SERVICES
Notes
  • Appendix: p. 85-93
. Bibliography: p. 75-84.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 93 p.
Dimension
30 cm.
Other Desc.
ill
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02592/18(T) MAN 35-325Library - 8th FloorAvailable

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