Pengaruh kualitas layanan E-Commerce terhadap kepuasan dan loyalitas pelanggan CMA CGM cabang Surabaya

Author

• Fransisca

Additional Author(s)

• Dewi, Syera Navada

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2018

Language

Indonesian

ISBN

-

Series

Skripsi No. 35010325/MAN/2018

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• ELECTRONIC COMMERCE--CUSTOMER SERVICES

Notes

• Appendix: p. 85-93

. Bibliography: p. 75-84.

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 93 p.

Dimension

30 cm.

Other Desc.

ill

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02592/18	(T) MAN 35-325	Library - 8th Floor	Available