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Peranan perceived value, customer satisfaction, dan customer trust dalam menciptakan customer loyalty pada maskapi penerbangan Royal Brunei airlines
Author
Yanti S., Jong
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Pariwisata UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010136/MAN/2012
Subject(s)
CONSUMER LOYALITY
TOURIST TRADE-RESEARCH
CONSUMER SATISFACTION
Notes
Appendix : p. 63-89
Bibliography : p. 60-62
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 89 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04014/12
(T) 338.4791 Yan P
Library - 8th Floor
Unavailable : Removed
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