Pengaruh antara sikap bukti fisik, proses dan karyawan terhadap loyalitas konsumen melalui kupuasan, kepercayaan dan komitmen dalam merawat salon mobil di Absolute automotive Surabaya

Author

• Sugiharto P., Gunawan

Additional Author(s)

• Vincent J.S.

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02012095/MAN/2006

Subject(s)

• CUSTOMER LOYALTY
• CONSUMER SATISFACTION
• CONSUMERS-ATTITUDES

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

xiii. 76 p.

Dimension

30 cm

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04717/06	(T) - 658.8343 Sug P	-	Unavailable : Removed