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Analisa pengaruh retail marketing mix terhadap tingkat kepuasan tourism shopper di Royal Plaza Surabaya
Author
Dewi, Sarwo Indah Retno
Additional Author(s)
Jasa, Whiga Aruma
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2009
Language
Indonesian
ISBN
-
Series
tugas akhir No.35010017/MAN/2009
Subject(s)
TOURISM-MANAGEMENT
CONSUMER SATISFACTION
TOURISM-MARKETING
Notes
Appendix : p. 99 - 140
Bibliography : p. 97 - 98
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 140 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03817/09
(T) 338.47910688 Dew A
Library - 8th Floor
Unavailable : Removed
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