Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa perceived authenticity, EWoM dan price sensitivity terhadap repurchase intention pada konsumen generasi Y AIRBNB di Indonesia
Author
Khumarga, Theresia Santika
Additional Author(s)
Marcella, Sharen
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010756/MAN/2018
Subject(s)
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 100-128
. Bibliography: p. 89-99.
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 128 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03459/18
(T) MAN 33-0756
Library - 8th Floor
Available
Similar Collection
by author or subject
Customer loyalty
Analisa kualitas penyediaan makanan bagi pasien di rumah sakit di Surabaya
Consumer behavior
Pengaruh student satisfaction terhadap competitive advantage dengan university reputation dan student loyalty sebagai variabel intervening
Analisa pengaruh word-of-mouth, tangible, reliability, responsiveness, assurance dan empathy terhadap purchase decision di PT. VIC Indonesia
Pengaruh store atmosphere, kualitas produk dan kualitas layanan terhadap kepuasan konsumen di dream of kahyangan art restro
Analisa perilaku dan kepuasan konsumen dalam memilih alfa toko gudang rabat A. Yani sebagai tempat berbelanja di Surabaya
Pengaruh mall image terhadap customer loyalty dengan customer value dan customer retention sebagai variabel intervening pada mall upper class di Surabaya