Service, quality and satisfaction ed. 3

Author

• Tjiptono, Fandy

Additional Author(s)

-

Publisher

Yogyakarta: C.V Andi Offset, 2011

Language

Indonesian

ISBN

9789792927856

Series

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER RELATIONS
• CUSTOMER SERVICE
• MARKETING

Notes

Bibliography: p. 479 - 503

Abstract

-

Physical Dimension

Number of Page(s)

xix, 503 p.

Dimension

23 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01812/19	658.8 Tji S	Library - 7th Floor	Available
2.	01813/19	658.8 Tji S	Library - 7th Floor	Available
3.	02225/12	658.8 Tji S	Library - 7th Floor	Available