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Service management : Mewujudkan layanan prima Ed. 1
Author
Tjiptono, Fandy
Additional Author(s)
-
Publisher
Yogyakarta: ANDI, 2008
Language
Indonesian
ISBN
9789792905090
Series
-
Subject(s)
SERVICE INDUSTRIES-MANAGEMENT
Notes
Bibliography: p. 225 - 233
Abstract
-
Physical Dimension
Number of Page(s)
xii, 233 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04368/08
338.4700068 Tji S
Library - 7th Floor
Available
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