Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa hubungan customer satisfaction terhadap brand loyalty celebrity fitness di plaza Tunjungan IV, Surabaya

Author
  • Febriyanti, Livena
Additional Author(s)
  • Thamrin, Fedora Kusumadewi
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010016/TLM/2007
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 76 - 106
Bibliography: p. 74 - 75
Abstract
-
Physical Dimension
Number of Page(s)
xv, 106 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01185/07(T) - 658.834 Feb A-Unavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh self image congruity, retail service quality, dan customer perceived service quality terhadap repurchase intention dengan customer satisfaction sebagai variabel intervening di Broadway Barbershop Surabaya
Eksplorasi faktor-faktor yang menjelaskan pilihan konsumen menggunakan jasa bus patas jurusan Surabaya - Malang
Pengaruh e-store image, utilitarian value, dan hedonic value terhadap purchase intention pada e-commerce di Indonesia
Pengaruh social media marketing terhadap willingness to pay premium price melalui brand equity pada konsumen Estee Lauder
Analisa persepsi pelanggan terhadap kualitas layanan coffee shop asing dan coffee shop lokal
Analisis tingkat brand loyalty pada produk shampoo merek "head & shoulders" di Surabaya
Pengaruh kesadaran merek, kualitas produk dan kualitas pelayanan terhadap kepuasan dan loyalitas konsumen produk kosmetik etude di Surabaya
Analisis pengaruh experiential marketing dan customer satisfaction terhadap customer loyalty Comedy Kopi di Surabaya