Mengevaluasi dan mengukur jasa terhadap kepuasan konsumen dan penanganan pengaduan di era globalisasi

Author

• Susanto

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2001

Language

Indonesian

ISBN

-

Series

Rangkuman karya ilmiah / Tugas akhir No. 87/EM/2001

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

vii, 29 p.

Dimension

30 cm

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01970/01	(T) 658.8342 Sus M	Library - 8th Floor	Unavailable : Removed
2.	01971/01	(T) 658.8342 Sus M	-	Unavailable : Removed