Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : value-added service disc 7
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2005
Language
English
ISBN
-
Series
-
Subject(s)
CUSTOMER SERVICE-MANAGEMENT
CONSUMER SATISFACTION
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.]: col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04347/07
DVD 658.812 Ser-VII
-
Unavailable : Lost
Similar Collection
by author or subject
The Sales boss
The Pied Pipers
Planet earth
Travel and tourism marketing techniques
Kepuasan pelanggan dalam menggunakan kembali jasa titipan kilat pada PT Angkasa Dirga Mandiri di Surabaya
Analisis faktor-faktor kualitas layanan yang mempengaruhi tanggapan konsumen pada Restoran Inasuki Shabu Shabu dan Restoran Kafe Trumps dalam memenuhi kepuasan konsumen di Surabaya
Analisa pengaruh kualitas layanan terhadap keputusan pelanggan Starbucks Coffee Galaxy Mall Surabaya
Analisis pengaruh kualitas kinerja tour leader terhadap kepuasan konsumen dan reputasi biro perjalanan wisata