Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh relationship marketing terhadap customer loyalty di Emirates

Author
  • Gunawan, Yurike Effendi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020298/MAN/2012
Subject(s)
  • CUSTOMER LOYALTY
  • RELATIONSHIP MARKETING
Notes
  • Appendix: p. 59 - 84
Bibliography: p. 56 - 58
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 84 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01672/12(T) 658.812 Gun A-Unavailable : Removed

Similar Collection

by author or subject
How to build customer relationships management (crm) to make relationship marketing in the Oriental Swan Restaurant, Soesterberg
Analisa kepuasan dan kepercayaan pelanggan terhadap loyalitas ditinjau dari pengukuran perceived quality dan perceived value
Relationship marketing
Pengaruh functional dan convenience related factor terhadap consumer loyalty melalui consumer well being pada Auto 2000 di Surabaya
Analisa pengaruh brand extension terhadap customer loyalty konsumen Kecap Sedaap di Surabaya melalui brand association, brand awareness, dan brand image sebagai variabel perantara
Pengaruh budaya organisasi Hallo Surabaya terhadap loyalitas pelanggan melalui kepuasan pengunjung
Pengaruh purchasing capabilities terhadap supply chain performance melalui information sharing dan buyer seller relationship
Pengaruh mall image terhadap customer loyalty dengan customer value dan customer retention sebagai variabel intervening pada mall upper class di Surabaya