Pengaruh service quality terhadap loyalitas pelanggan dengan customer satisfaction sebagai variabel intervening pada ritel bioskop the premiere Surabaya

Author

• Jimanto, Riswanto Budiono

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020444/MAN/2014

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix: p. 73 - 100

. Bibliography: p. 69 - 72 .

Abstract

-

Physical Dimension

Number of Page(s)

xv, 100 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01093/14	(T) 658.8343 Jim P	Library - 8th Floor	Available