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Pengukuran kepuasan pelanggan harian Surya di Surabaya Selatan berdasarkan kualitas produk dan kualitas jasanya
Author
Yulianti, amelia
Additional Author(s)
-
Publisher
Surabaya: 2003
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 01/0637/IND/2003
Subject(s)
CONSUMER SATISFACTION
TOTAL QUALITY MANAGEMENT
QUALITY CONTROL
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xvii, 359 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00512/04
(T) 658.562 Yul P
Library - 8th Floor
Unavailable : Removed
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