Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh customer satisfaction dan switching barrier terhadap loyalitas pelanggan TV kabel indovison pada masyarakat Surabaya
Author
Irene, Yesicca
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020346/MAN/2012
Subject(s)
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix : p. 65 - 118
Bibliography : p. 62 - 64
Abstract
-
Physical Dimension
Number of Page(s)
xii, 118 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00913/13
(T) 658.8343 Ire P
-
Unavailable : Removed
Similar Collection
by author or subject
Penelitian pengaruh marketing mix terhadap loyalitas pelanggan menggunakan jasa printing digital pada PT. Elang Perkasa Langgeng
Peranan marketing public relations trac (astra renta car) PT. Serasi Autoraya dalam upaya mewujudkan customer satisfaction
Pengaruh retail mix terhadap kepuasan pelanggan di Toko Musik Melodia Surabaya
The Ultimate CRM handbook
Analisis kualitas layanan terhadap loyalitas dengan kepuasan konsumen sebagai variabel intervening konsumen ekspedisi PT. AJ Surabaya
Pengaruh kualitas layanan terhadap kepuasan pelanggan restoran Sari Utama Jember melalui metode servqual
Analisa pengaruh experiential marketing dan customer satisfaction terhadap repurchase intention konsumen Ron's Laboratory Ciputra World Surabaya
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia