Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Integrasi customer value dan customer relationship management performance Universitas Kristen Petra ditinjau dari perspektif mahasiswa

Author
  • Rusli, Natalia
Additional Author(s)
  • Wijoyo, Yessyane
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02012038/MAN/2006
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xii, 116 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03627/06(T) - 658.8343 Rus ILibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisis peranan pengelolaan jasa pendukung produk dalam mempengaruhi keputusan konsumen pada pembelian sepeda motor merek honda di PT "X" Surabaya
AMA handbook for customer satisfaction
Analisa kepuasan loyal customer terkait dengan attributes related to product, attributes related to service, attributes related to purchase di travel agent X
Analisis kepuasan konsumen perkantoran sewa terhadap pelayanan dan fasilitas di Bumi Modern Skyline Surabaya
Analisa dampak kompetensi karyawan terhadap kepuasan konsumen melalui kualitas produk dan kualitas layanan di Hachi Hachi Bistro Surabaya
Analisa kepuasan konsumen terhadap jasa pelayanan dan kualitas pada PT Surya Mitra Internet Surabaya
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Pengaruh customer satisfaction dan switching barrier terhadap loyalitas pelanggan TV kabel indovison pada masyarakat Surabaya