Dampak kualitas layanan terhadap kepuasan layanan dan loyalitas di pusat komputer Universitas Kristen Petra Surabaya

Author

• Lamidjan, Hendra

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Magister Manajemen UK Petra, 2013

Language

Indonesian

ISBN

-

Series

Tesis No. 030200002/MM/2013

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• CONSUMERS-RESEARCH

Notes

• Appendix : p. 82 - 89

. Bibliography : p. 76 - 81.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 89 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00658/13	(T2) 658.8343 Lam D	Library - 8th Floor	Unavailable : Removed