Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh kualitas produk terhadap loyalitas melalui kepuasan sebagai variabel intervening pada pelanggan Restoran Por Kee Surabaya

Author
  • Irawan, Deny
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020396/MAN/2013
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING-MANAGEMENT
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 54 - 74
. Bibliography: p. 52 - 53 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 74 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00023/14(T) 658.8343 Ira ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh store layout, merchandise assortment dan pricing terhadap purchase intention di The Sport warehouse Royal Plaza Surabaya
Pengaruh website interface, website security, dan perceived usefulness terhadap purchase decision online shop di Indonesia
Analisa pengaruh hedonic motives terhadap behavior loyalty dengan overall satisfaction sebagai variael interfening
Analisis pengaruh service quality dan brand image terhadap customer satisfaction dan customer loyalty pada Coffee Toffee di Surabaya
Pengaruh service quality terhadap customer satisfaction membentuk customer loyalty di PT. Citra Mitra Anugerah
Persepsi konsumen fren terhadap teknologi CDMA Fren di Surabaya
Hubungan antara variabel-variabel customer satisfaction terhadap store loyalty di toko buku Gramedia Manyar, Surabaya
Analisa pengaruh citra perusahaan terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara di Restoran Boncafe Surabaya