Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh online experience terhadap loyalty melalui satisfaction pemain mobile legends
Author
Fieter, Rizal
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011545/MAN/2018
Subject(s)
CONSUMERS--RESEARCH
CUSTOMER LOYALTY
Notes
Appendix: p. 59-86
. Bibliography: p. 56-58.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 86 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00080/19
(T) MAN 31-1545
Library - 8th Floor
Available
Similar Collection
by author or subject
Analyzing the effectiveness of promotion, including the using of "spaarkaart" towards the customer loyalty in the oriental swan restaurant's take-out counter Soesterberg, the Netherlands
Analisa manfaat customer relationship management terhadap loyalitas pelanggan di Pondok Tjandra Indah Sports Club Surabaya
Analisa pengaruh customer experience terhadap customer loyalty dengan customer engagement dan customer trust sebagai variabel intervening di The Body Shop
Pengaruh bauran pemasaran terhadap minat menginap kembali konsumen Hotel Vasa Surabaya
Analisa kepuasan dan loyalitas pelanggan kartu pra-bayar (studi kasus mahasiswa Universitas Kristen Petra)
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia
Analisa perbandingan produk dan kualitas pelayanan terhadap kepuasan dan loyalitas konsumen pada empat department store di Surabaya
Pengaruh customer perceived value terhadap behavioral intention dengan customer satisfaction sebagai variabel intervening: Studi kasus restoran cepat saji di Tunjungan Plaza