Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Clued in : how to keep customers coming back again and again 5th print
Author
Carbone, Lewis P.
Additional Author(s)
-
Publisher
Upper Saddle River: Pearson Education, Inc, 2007
Language
English
ISBN
0131015508
Series
-
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Apendix: p. 245 - 257
Bibliography. Index: p. 259 - 272
Abstract
-
Physical Dimension
Number of Page(s)
xxviii, 272 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02296/07
- 658.812 Car C
Library - 7th Floor
Available
Similar Collection
by author or subject
Service, quality and satisfaction
Pengaruh penerapan customer relationship management terhadap loyalitas pelanggan pada ud sumaboyo di surabaya
Analisis pengaruh kualitas pelayanan terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening di Toko Kalimas
Pengaruh relationship marketing terhadap loyalitas pelanggan pada PT Karya Bersama
Analisa pengaruh retail mix terhadap loyalitas konsumen bioskop Cinema XXI Ciputra World Surabaya
Pengaruh visitor experience terhadap customer satisfaction dan customer loyalty pada "Suroboyo Night Carnival Market"
Pengaruh relationship benefits terhadap loyalitas pelanggan dengan komitmen sebagai variabel perantara di hotel bintang empat di Surabaya
Pengaruh value perception terhadap consumer loyalty melalui community identification di Starbucks Surabaya