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Analisa pengaruh market orientation terhadap customer loyalty dengan perceived quality dan customer experience sebagai variabel perantara serta brand reputation sebagai variabel intervening di English First Surabaya

Author
  • Santosa, Teguh Wibisono
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020491/MAN/2015
Subject(s)
  • MARKETING-MANAGEMENT
  • CUSTOMER LOYALTY
  • MARKETING RESEARCH
Notes
  • Appendix: p. 103-136
. Bibliography: p. 98-102 .
Abstract
-
Physical Dimension
Number of Page(s)
xv, 136 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02776/15(T) MAN 36-0491-Unavailable : Removed

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