Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya
Author
Yudha, Dwiwangga Prima
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020326/MAN/2012
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix : p. 68 - 94
Bibliography : p. 65 - 67
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 94 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04078/12
(T) 658.812 Yud P
-
Unavailable : Removed
Similar Collection
by author or subject
Penentuan faktor yang mempengaruhi loyalitas pelanggan pada sebuah kartu GSM
Customer relations and rapport
Analisa pengaruh experiential marketing terhadap costumer satisfaction dan costumer loyalty The Light Cup di Surabaya Town Square
Consumer-brand relationships
Analisa pengaruh content marketing terhadap customer loyalty dengan event marketing dan viral marketing sebagai variabel intervening dari Radio Sonora FM
Perfect phrases for customer service
Pengaruh e-service quality terhadap loyalitas pelanggan Go-jek melalui kepuasan pelanggan
Analisa pengaruh experiental marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi pada restoran Jepang dengan konsep shabu-shabu di Surabaya