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Analisa hubungan dan pengaruh antara retail mix dengan customer loyalty melalui perceived value di The Grand Palace Department Store Surabaya
Author
Lioesiana, Lioe Christina
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010196/MAN/2014
Subject(s)
CUSTOMER LOYALTY
RETAIL TRADE-RESEARCH
RETAIL TRADE-MANAGEMENT
MARKETING-MANAGEMENT
Notes
Appendix: p. 72 - 99
. Bibliography: p. 69 - 71 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 99 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02870/14
(T) MAN 35-0196
-
Unavailable : Removed
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